Summary:
CPT code 69210 is used for the removal of impacted cerumen (earwax) requiring instrumentation, performed unilaterally. This procedure is necessary when earwax is tightly packed, obstructing the ear canal, and causing symptoms such as pain, hearing loss, tinnitus, dizziness, or discomfort. It involves the use of specialized tools like curettes, forceps, or suction devices, distinguishing it from simpler methods like ear irrigation. Documentation must confirm that the cerumen was impacted, describe the tools and techniques used, and explain the medical necessity, such as preparation for audiology testing or relief of symptoms. For bilateral procedures, additional coding modifiers may be required depending on payer guidelines, which should always be reviewed for proper billing and coverage.
We will dive deeper into this code utilizing our AI medical coding scrubber software Virtual AuthTech which has an AMA license and is updated multiple times every quarter.
AMA and CMS definition: Removal impacted cerumen requiring instrumentation, unilateral
Layperson: Removal of impacted ear wax
CMS Status: These codes are reimbursed separately under the physician fee schedule, provided they are covered. They will also have assigned RVUs. The "A" indicator does not indicate a national coverage decision by Medicare; local carriers are still responsible for making coverage determinations when no national policy exists.
Our Virtual AuthTech available to our Virtual Examiner Auditing software clients gives you the ability to search codes and then run analysis on your local GPCI against a percentage of Medicare to evaluate your contracts. In the scenario you see above we see the GPCI for California and the Non-Facility RVU is 0.610 for Works, 0.070 for Mal-Practice, and 0.760 for Practice Expense. Facility RVU is is the same except for Practice Expense which is 0.280. If you use Virtual AuthTech you can input new percentages compared to Medicare to evaluate your plan's contract pricing for providers.
There are over 5,000 possible CCI bundled codes for CPT Code 69210. While normally handled primarily at urgent care, primary care and ear nose and throat (ENT), ear wax removal can be performed by any licensing provider. There over 2800 APC bundled codes as well. To find the most appropriate bundled code you would need to run a mock authorization/adjudication through Virtual AuthTech with your other associated billing codes to find the appropriate bundled code.
Here are five common modifiers used with CPT code 69210 and their purposes:
Modifier -50 (Bilateral Procedure):
Modifier -25 (Significant, Separately Identifiable Evaluation and Management Service):
Modifier -RT (Right Side):
Modifier -LT (Left Side):
Modifier -59 (Distinct Procedural Service):
These modifiers ensure proper documentation and reimbursement while clarifying the specifics of the procedure performed. Always check payer-specific guidelines, as some modifiers may require additional documentation for approval.
CPT code 69210 is most commonly approved in settings where impacted cerumen removal is medically necessary and properly documented. These include office visits (POS 11), the most typical setting for routine evaluations or symptom management; outpatient hospitals (POS 22), where the procedure may be part of broader diagnostic services or specialist consultations; and ambulatory surgery centers (POS 24), particularly if specialized equipment or concurrent procedures are involved. It is also frequently performed at urgent care facilities (POS 20) for patients experiencing acute symptoms like pain or hearing loss and in skilled nursing facilities (POS 31) for elderly residents requiring care for discomfort or complications due to impacted earwax. Each setting aligns with payer guidelines when the procedure is justified by symptoms, medical necessity, and proper documentation.
Informative blogs and articles about 69210 are helpful, but an AI code scrubber could save your thousands of hours researching and auditing. Visit our AI claims auditor engine (click for payers), or visit our iVECoder page if you are a clinic.
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