Throughout the 1980s and 1990s, Michael helped build operational efficiencies with payer organizations, tested their internal and external network securities, and is a master at Del Phi, Java, and nearly every coding language there is. From software programming, to machine learning to hardward and software requirements, we dare you to find someone with his level of expertise.

When President Clinton adopted the NCCI edits in 1996, Michael was running an MSO and doing claims by hand. He knew that he needed to create a coding directory so that it would enable him and his claims team to quickly identify the proper code, modifier, place of service and remain compliant. Each quarter he would update his directory and this directory became the knoweldgebase that over 170 payer organizations have used to pay claims correctly since then.

With over 50 years in nursing and more than two decades in healthcare administration, Andria Jacobs brings unmatched clinical and operational expertise to PCG Software. She has led hospital and IPA teams nationwide and plays a pivotal role in fraud, waste, and abuse (FWA) training and compliance guidance for our clients—helping every organization strengthen accuracy, accountability, and quality of care.

As PCG’s Chief Operating Officer, Andria oversees daily operations and leads the Las Vegas team, ensuring every client engagement meets the company’s high standards for accuracy, service, and compliance. She plays a key role in client reviews and determinations while also managing employee benefits, pension programs, and internal operations to keep PCG running efficiently and effectively.

Will is trained in every type of business development strategy imaginable. He's helped lead and grow one of America's most profitable national pharmacies, to creating infusion suites, managing RCM and marketing agencies for clinics and payers, and even a national PEO for healthcare companies. In his lifetime, he's amassed and/or managed over $11 billion in combined sales and traveled and impacted providers, plans, and patients in all 50 states.

Will is the first person you will meet via email, in person at an event, or on the introductory call for one of our software solutions. From the first call or meeting to the day of training, his job is to make sure that you 100% need and want our solutions and are ready to apply them day zero of training and implementation. Then each year he holds a cleint meeting to assess your needs, satisfaction, and give insights when needed on growth.

With over 25 years in software development, automation, and client relations, Brian [Last Name] brings deep technical experience and a passion for improving healthcare systems through innovation. His career spans enterprise software design, data integration, and process automation across multiple industries. Brian’s expertise bridges the gap between technology and client success—ensuring every enhancement drives measurable value, efficiency, and usability.

As Chief Technology Officer, Brian is focused on strengthening PCG’s software architecture and optimizing every aspect of product delivery. He is leading initiatives to enhance performance, automation, and scalability across the Virtual Examiner® Suite while also overseeing client configuration, implementation, and training. Brian’s goal is to make PCG’s technology faster, smarter, and even easier for clients to use—setting the foundation for the next generation of healthcare auditing innovation.

Will is trained in every type of business development strategy imaginable. He's helped lead and grow one of America's most profitable national pharmacies, to creating infusion suites, managing RCM and marketing agencies for clinics and payers, and even a national PEO for healthcare companies. In his lifetime, he's amassed and/or managed over $11 billion in combined sales and traveled and impacted providers, plans, and patients in all 50 states.

Will is the first person you will meet via email, in person at an event, or on the introductory call for one of our software solutions. From the first call or meeting to the day of training, his job is to make sure that you 100% need and want our solutions and are ready to apply them day zero of training and implementation. Then each year he holds a cleint meeting to assess your needs, satisfaction, and give insights when needed on growth.

Each quarter, PCG delivers a detailed industry update covering the most significant code changes, FWA enforcement trends, and compliance cases affecting payers and providers. Our newsletter provides practical insights to support claim determinations, payment accuracy, and fraud prevention — available exclusively to Virtual Examiner® clients.

Every quarter, our clients receive a secured SFTP engine update that automatically refreshes their VE system with the latest CMS, Medicaid, and AMA coding changes. This ensures continuous compliance and up-to-date auditing accuracy without downtime or manual intervention — keeping your claims environment fully current and audit-ready.