Lubao brings 30 years of group practice, managed care and information systems experience to the role of chief executive officer for PCG Software, Inc. Lubao uses his extensive knowledge of health plans and other payers, Independent Physician Association (IPA) operations, office billing, medical coding and programming to create customized applications for PCG Software’s customers.
Before founding PCG, Lubao spent 15 years running the managed care operations, business office functions and information systems of several medical groups and IPAs, including Barnes, Jewish & Christian, Monarch Health Systems, HealthWest, UniHealth, PacifiCare, CareAmerica, St. Joseph’s Hospital, Kaiser Permanente, MedGroup Management TPA and Axminster Medical Group.
He combined this experience with work at several software development houses where he wrote the source code for MediComp, Physmark, Zybex and two other managed care applications, including add-on modules for EZ-CAP. In addition, Lubao has taught software and programming classes at the University of California, Los Angeles.
As chief operating officer, Jacobs leads corporate operations and client support for PCG Software customers. Jacobs has more than 25 years’ experience in the healthcare industry, encompassing both administrative and clinical arenas.
Prior to joining PCG Software, Jacobs was the administrative director, medical management for VertiHealth Administrators. Her clinical background is in emergency and critical care nursing with a specialty certification in emergency nursing and healthcare quality. In addition, she is designated as a certified compliance professional by the Healthcare Fraud and Abuse Compliance Institute.
Previously, she worked as an independent consultant in ambulatory care and practice management, where her clients have included hospitals, physician groups, and the University of California, Los Angeles. During her time at CareAmerica Health Plan, Jacobs was instrumental in the initiation of programs in high-risk assessment, large case management, and continuum of care critical pathways.
Jacobs earned her R.N. degree from Purdue University, a master’s degree in health care administration from the University of La Verne, and a bachelor’s degree in health education from California State University, Northridge.